How do I access raw system logs?
Viewing raw logs are a great way to troubleshoot specific problems, such as installing and executing scripts. Both logs (usage and error) are...
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What should I name my home page?
The default file for any web directory is index.html. That means when visitors access http://www.yourdomain.com, the server really sends them to...
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How do I download a site backup to store on my computer?
Although backups are stored in the /backups directory, we suggest that you download backup files to your computer. This is the safest method...
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What is my directory structure like?
At the root (or top level) of your account exists these directories: /backups /domains /mail /public_html /backups The /backups...
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Why am I getting a "Rails application failed to start properly" error?
There are a number of reasons as to why you may be receiving this error message. The first place that you should check is your error log inside...
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What is the difference between POP and IMAP when checking email?
The two most common ways to check email are using POP or IMAP, but both are different and should be used in different situations. If you're setting...
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