How do I access Installatron?
Installatron is available on your Slamdot hosting account to install and manage some of the most popular web apps, including WordPress, Joomla,...
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How much am I charged for any bandwidth overages?
Each hosting plan has a limit on bandwidth, so all accounts on the server can run at optimal performance. You have a built-in bandwidth meter...
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How do I setup SMTP Authentication for use with my Slamdot hosting account?
When setting up POP3 accounts in your email software, you will need to enable SMTP authentication if you choose to use your hosting account for...
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How do I change the contact name and email for a specific hosting plan?
From the Dashboard, click a plan to manage. Under the plan tab click the settings link. Scroll down to change the contact name and email address...
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How do I cancel my account?
We hate to see you go, and would love to hear why you've decided to leave so we can address your concerns. You can cancel your account by sending a...
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How do I test/view my website at Slamdot before pointing the name servers?
If you're moving your website to Slamdot, or your website is in development by our team, and the domain name has not been pointed to the necessary...
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How do I change my server password?
Your server password is different from your Slamdot account password. You will have a server password for each of your hosting plans. Your server...
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How do I install WordPress?
You can easily install WordPress from your hosting account with a few clicks using Installatron. Before using Installatron, make sure...
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How do I find my server username?
Your server username is different from your Slamdot login email address. You will have a server username for each of your hosting plans. Your...
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What are "websites," and how can I manage them?
Within Slamdot, a "website" is a sort of virtual domain that shares resources with one of your hosting plans. Your default website would be the one...
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Why are all my emails missing when I login to Webmail or using my IMAP client?
If your emails randomly become missing when you login to your Webmail or check email via IMAP (Outlook, Apple Mail, etc.), and you didn't delete or...
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What is a plan nickname, and how do I change it?
A plan nickname is just another name you can give each hosting plan you have with Slamdot. For instance, instead of using your domain name,...
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What do the "Where Do You Want Spam To Go?" options mean in the spam settings?
When deciding where to deliver spam messages, the Inbox is the main incoming mailbox folder for each respective email acount. Redirecting to the...
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How do I change email account passwords?
To change your email account passwords, please follow these steps: First, you'll need to login to your master Slamdot account (not your...
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How do I create a site backup?
To create a site backup, first login to your Slamdot account to access your control panel, which you will find at http://www.slamdot.com/login....
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What is my directory structure like?
At the root (or top level) of your account exists these directories: /backups /domains /mail /public_html /backups The /backups...
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How do I begin to troubleshoot the Outlook "Enter Network Password" issue?
If you use Outlook, you may encounter a pop-up window that asks you to enter your Network Username and Password to continue. Although this isn't...
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What is DNS?
Important: The ability to change the DNS configuration of a web site is an important feature for many people. However, incorrect DNS modifications...
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