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    Files

    How do I create an FTP user account?

    Apr 21, 2006

    From the dashboard, go to “Domains”. Click “Manage” next to desired domain, and scroll down to “FTP Users”. Click the “Add User” button at the top right. After entering the...

    How do I delete an FTP user account?

    Apr 21, 2006

    From the dashboard, go to “Domains”. Click “Manage” next to desired domain, and scroll down to “FTP Users”. Click the delete icon next to the FTP user account you want...

    How do I update an FTP user account?

    Apr 21, 2006

    From the dashboard, choose a plan. Click the files tab and click FTP. Click the link to change user’s home or password.

    How do I enable anonymous FTP access?

    Apr 21, 2006

    From the dashboard, choose a plan. Click the files tab and click FTP. Click the edit FTP settings button on the right.

    How do I create an FTP user for a subdomain?

    Apr 21, 2006

    Important: The subdomain must be created before you can create an FTP user for it.

    How do I access the File Browser?

    Apr 22, 2006

    From the dashboard, choose a plan. Click the files tab. You should go directly to the file browser. If not, then click the browser link.

    How do I rename files and folders?

    Apr 22, 2006

    From the dashboard, choose a plan. Click the files tab to get to the file browser. Navigate to the file or folder you want to rename, then click the edit...

    How do I delete files and folders?

    Apr 22, 2006

    From the dashboard, choose a plan. Click the files tab to get to the file browser. Navigate to the file or folder you want to delete. Click the delete icon....

    How do I create a new folder?

    Apr 22, 2006

    From the dashboard, choose a plan. Click the files tab to get to the file browser. Navigate to the directory where you want to create the new folder (if you...

    How do I open or save a file?

    Apr 22, 2006

    From the dashboard, choose a plan. Click the files tab to get to the file browser. Navigate to the file you want to open or save. Click the file name...

    How do I password-protect a folder?

    Apr 22, 2006

    From the dashboard, choose a plan. Click the files tab to get to the file browser. Find the folder you want to protect, or click the protected folders link across...

    How do I upload a file?

    Apr 22, 2006

    From the dashboard, choose a plan. Click the files tab to get to the file browser. Navigate to the folder where you want to upload a file. Click the upload...

    How do I navigate around the File Browser?

    Apr 22, 2006

    From the dashboard, choose a plan. Click the files tab to get to the file browser. Click on a folder name to change to that folder.

    How do I manage protected folders?

    Apr 22, 2006

    From the dashboard, choose a plan. Click the files tab and click the protected folders link. To protect a new folder, click the find a folder to protect link. Navigate...

    How do I access raw system logs?

    Apr 22, 2006

    Viewing raw logs are a great way to troubleshoot specific problems, such as installing and executing scripts. Both logs (usage and error) are backed up monthly and archived in the...

    How do I unprotect a folder?

    May 15, 2007

    From the dashboard, choose a plan to manage. Go to the files tab and click the protected folders link. Underneath the folder you want to unprotect, click the change directory’s...

    How do I change the realm name for a protected folder?

    May 15, 2007

    From the dashboard, choose a plan. Click the files tab and click the protected folders link. Click the change directory’s settings link and enter the new realm name.

    How do I create a new user for a protected folder?

    May 15, 2007

    From the dashboard, choose a plan. Click the files tab and click the protected folders link. Click manage users below the appropriate folder and click the create a new authorized...

    How do I delete an authorized user for a protected folder?

    May 15, 2007

    From the dashboard, choose a plan. Click the files tab and click the protected folders link. Click the manage users link below the appropriate folder and click the delete icon...

    How do I change an authorized user's password for a protected folder?

    May 15, 2007

    From the dashboard, choose a plan. Click the files tab and click the protected folders link. Click the manage users link below the appropriate folder and click the change password...

    How do I move a file or folder?

    May 15, 2007

    From the dashboard, choose a plan. Click the files tab to get to the file browser. Navigate to the file or folder you want to move, then click the clipboard...

    How do I copy a file or folder elsewhere?

    May 15, 2007

    From the dashboard, choose a plan. Click the files tab to get to the file browser. Navigate to the file or folder you want to copy, then click the clipboard...

    How do I compress files and folders?

    May 15, 2007

    From the dashboard, choose a plan. Click the files tab to get to the file browser. Navigate to the file or folder you want to compress, then click the clipboard...

    How do I empty the file browser clipboard?

    May 15, 2007

    From the dashboard, choose a plan. Click the files tab to get to the file browser. From anywhere within the file browser, click the empty clipboard link on the right...

    How do I edit file and folder permissions from within the control panel?

    Nov 29, 2007

    File and folder permissions define who can read, write, and execute files, such as scripts, or access and modify folders. For instance, when the installation instructions for a particular script...

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